🚀 Now with Slack & Email Alerts

Catch Fulfillment Drift Before Customers Do

Monitor delivery SLAs in real-time. Detect performance degradation instantly. Get alerted before a late shipment becomes a bad review.

Start Free Trial View Live Demo
94.2%
On-Time Rate
3.1
Avg. Days
1,247
Orders Tracked
The Problem

Late Deliveries Are Silent Revenue Killers

By the time you see a bad review about shipping, you've already lost the customer.

📉

Hidden Performance Decay

Carrier performance degrades gradually. Without tracking, you won't notice until complaints spike.

🔥

Reactive Not Proactive

Customer complaints are lagging indicators. You need to catch issues before customers feel them.

🎯

No Visibility by Dimension

Is it one carrier? One warehouse? One SKU? Without granular data, you're flying blind.

Real-Time SLA Monitoring

DriftLine automatically extracts delivery promises and compares them against actual delivery times—continuously.

  • Automatic promise parsing from shipping methods
  • Rolling 7, 14, and 30-day performance windows
  • Real-time webhook updates from Shopify
  • Historical trend analysis

Multi-Dimensional Breakdown

Pinpoint exactly where problems occur. Break down by carrier, method, warehouse, or product.

  • Performance by carrier (USPS, UPS, FedEx, DHL)
  • Breakdown by fulfillment location
  • Analysis by shipping method tier
  • SKU-level performance tracking
Live Dashboard

Everything You Need, At a Glance

A clean, actionable dashboard embedded right in your Shopify Admin.

DriftLine Dashboard

Overview
Carriers
Locations
On-Time Rate
94.2%
↑ 2.3% vs last week
Late Deliveries
47
↑ 12 vs last week
Avg. Transit Time
3.1 days
↓ 0.2 days
Active Drift Events
3
2 high, 1 medium
30-Day Performance Trend
Active Drift Alerts
🔴
USPS Performance Drop

On-time rate dropped 15% in West region

🔴
Express Shipping Delays

2-day express averaging 3.4 days

🟡
Chicago Warehouse Slow

Fulfillment time up 0.5 days

🟢
FedEx Ground Recovered

Back to normal performance

Pricing

DriftLine Pricing

14-day free trial. No credit card required. See real SLA data from your store in hours, not weeks.

Monitor
$79/month
Know when your delivery promises stop being true.
For growing brands that need visibility into fulfillment performance before problems surface.
What you get:
  • Track promised vs actual delivery times
  • 30-day rolling SLA performance
  • Breakdown by SKU, carrier, and shipping method
  • Identify early signs of fulfillment degradation
  • Email alerts when performance slips
  • Shopify-native dashboard
Best for: Brands shipping at volume who want to catch problems before customers notice.
Start Free Trial
Most Popular
Detect
$199/month
Detect SLA drift before it turns into churn, refunds, and support tickets.
For teams managing multiple carriers, SKUs, or fulfillment locations.
What you get:
  • Everything in Monitor, plus:
  • 90-day SLA trend analysis
  • Automatic SLA drift detection
  • Attribution by warehouse, carrier, and SKU
  • Revenue at risk reporting
  • Slack alerts for ops and CX teams
  • API access for internal tooling
Best for: Ops teams who need to know where performance is breaking and why.
Start Free Trial
Prevent
$399/month
Stop fulfillment failures before customers feel them.
For high-volume brands where delivery reliability is mission-critical.
What you get:
  • Everything in Detect, plus:
  • Predictive drift alerts (before SLAs break)
  • Custom SLA definitions by region or product
  • Multi-warehouse correlation and comparisons
  • Automated CX triggers for at-risk orders
  • Priority support & onboarding
  • Optional custom integrations
Best for: Brands that can't afford silent delivery failures — and don't want surprises.
Start Free Trial
FAQ

Frequently Asked Questions

How does DriftLine detect shipping promises?
DriftLine parses your shipping method names to extract delivery windows (e.g., "Standard Shipping (3-5 days)"). You can also set custom promises.
Does it work with all carriers?
Yes! DriftLine works with any carrier that provides tracking through Shopify—USPS, UPS, FedEx, DHL, and hundreds more.
How quickly will I see data?
DriftLine starts tracking immediately. Historical sync begins right away, and you'll see meaningful metrics within 24-48 hours.
What triggers a drift alert?
Alerts trigger when performance deviates significantly—e.g., if on-time rate drops 10%+ or transit time increases by a day.
Can I integrate with my existing tools?
Yes. DriftLine offers Slack notifications, email alerts, and a REST API for custom integrations.
Is my data secure?
All data is encrypted in transit and at rest. We follow Shopify's security best practices and never share your data.

Start Monitoring Your SLAs Today

Join 500+ Shopify merchants who catch fulfillment issues before their customers do.

Install App →